In situations where a new wheel or wheelset is damaged during transport, we can help. If it's a new wheelset purchased through our online store, please just go to the returns section in the site footer to organize a return. If the wheelset came standard on a complete bicycle, you can file a standard rider support claim on our website.

Reserve's rim tape is made using a 3M material with a tensilized polypropylene film backing and pressure-sensitive synthetic adhesive. The tape is designed to provide proper stiffness to allow easy application to rims with excellent abrasion, moisture, and scuff resistance. The pressure-sensitive adhesive is specifically formulated to provide balanced adhesion to both carbon fiber and aluminum surfaces.

The lifetime warranty is for the original owner. We ship out complete wheels as a first option, with rims and a service credit provided as a second options. Crash replacements for either a rim or wheel are provided at a reduced price from retail costs.

• Dented rim, no paint chipping, holding air: crash replacement Dented rim, paint chipping, holding or not holding air: warranty
• Dented rim, not holding air: warranty
• Seam separation: warranty
• Crack at spoke hole: warranty

Currently, the limiting factor for hookless rims is tire compatibility and a limit on tire pressure. Full hooked rims on the other hand are typically heavier and harder to install tubeless tires. Reserve road rims as a result are semi-hooked, which means there are reasonable limits on tire pressure, no tire incompatibility issues and tires are easy to install.

The maximum pressure for the road rims is 100 psi or 6.9 bar but we do not recommend riding with pressures above 80 psi or 5.5 bar. This applies whether you are running a tubeless or tubed set up.

That's material right where you need it. With information from testing in our carbon lab in hand, we set about determining how to build the strongest rim possible, and part of the result is the square-shaped reinforcements you can see around the spoke holes.

Unfortunately, we no longer sell individual wheels.

We do not currently offer wheelbuilding services, but we do offer rim-only options so you can have your dream wheels built by an experienced wheelsmith.

Five rims meet the requirements for use on Ebikes: the Reserve 30, the Reserve 30|HD, the Reserve 30|HD AL and 30|SL AL, and the Reserve 31|DH.

We'll repair or replace at our option any Reserve rim that is damaged or destroyed by riding. The warranty will be in effect for the lifetime of the rim and is available only to the original owner.

If you need to replace your rim, you can make a warranty claim here and our warranty team will take care of you.

For a hub specific warranty issue you would want to work with the hub manufacturer (I9, Chris King, or DT Swiss) for warranty assistance.

On carbon wheels, the serial numbers are printed on the bed of the rim, a few inches from the valve hole, under your rim tape. For aluminum rims, the serial numbers are only printed on the sticker on the outside of the rim.

Currently we only have Boost hub options (110x15mm Front & 148x12mm Rear). However, we do offer a Reserve rim-only option for custom build ups on older/different hub options.

We only offer Reserve road and gravel wheels with 142x12 rear and 100x12 front hubs. Both the Industry Nine and DT 350 endcaps that can be easily swapped to convert these to 100x15 or 135mm QR if you need that for your bike. Just speak with your dealer, and they will help you out!

Totally up to you! They add weight, but they do also add some protection. We have seen good results with Pro-Core in our wheel test lab.

All of our owner's manuals are kept freshright here.

Reserve wheels do not have rider weight limits.

Yes, if you use tubes, you will need tape to cover the spoke holes to prevent the tube from being punctured. If you run a tubeless set up, you will need to install tubeless compatible rim tape.

50mm Fillmore Valve - fits Rim Depths between 18mm to 28mm

70mm Fillmore Valve - fits Rim Depths between 30mm to 48mm

90mm Fillmore Valve - fits Rim Depths between 48mm to 68mm

This is depending on hub model and maker, and you should refer specifically to the hub manufacturer’s website for instructions.

No, they are not compatible.

Our complete wheelsets are built with aluminum nipples.

Yes. If you purchased a rim only option, we will provide a lifetime warranty on the rim.

We only offer models with this hub spacing in DH and MX wheel hubs. Please check the individual wheelset pages for more detail.

The recommended spoke tension for Reserve Carbon Wheels is 100-120 kgf (9.8- 11.8 Nm). The tight side needs to be within 1000-1300N and the wheel should be dished. These two factors decide the tension on the loose side. Each wheel configuration results in different tension on the loose side. What is important is that the loose side tension must be balanced so that none of the spokes are too tight or too loose in relation to the other spokes.

On occasion, as a means to expedite support, we may provide a rim and a service credit instead of a complete wheel. We will only be doing this in cases where we are unable to provide a complete wheel within 30 days of claim submission

Hub warranty support is provided by the hub manufacturer directly.

Click here to see the product archive.

The tight side of a front wheel is the left (disc) and for the rear, it is the right (cassette) side. For the loose side, there is no specified tension. The tight side needs to be within 1000-1300N and the wheel should be dished. These two factors decide the tension on the loose side. Each wheel configuration results in different tension on the loose side. What is important is that the loose side tension must be balanced so that none of the spokes are too tight or too loose in relation to the other spokes.

We recommend DT Swiss-brand Spoke Freeze.

LT = loose tension and HT = high tension. On all wheels, the tight side of a front wheel is the disc side and the tight side of a rear wheel is the driver side. The decals have an arrow next to the letters, and that arrow has always pointed to the tight side, regardless of the letters.

This non-interlaced pattern is unique to the 28|XCs and is used because straight-pull spokes can occasionally creak under load. We have lab tested both interlaced and non-interlaced versions of the 28|XC and there is no perceptible lateral or vertical stiffness difference.

Reserve uses Sapim Secure Lock nipples on all wheel builds, but alternative brand and model nipples of the same size and material may be used, but we recommend applying DT Swiss Spoke Freeze to the nipples during assembly.

Spokes with a P stamped on the end are Pillar PSR Wing 20 J-Bend black spokes and should be combined with the Pillar Alloy DSN 16mm nipple black.

The TR versions of the Reserve aluminum rims are the same shape, spoke count and design as the SL version rims, except they are made from 6061 T6 aluminum whereas the SLs are made with 6069 T6 aluminum. Because 6069 aluminum is stronger and more fatigue-resistant than 6061, we are able to use less material on the SL version rims and are as a result lighter than the Tr counterpart. Reserve will upgrade TR owners to the SL version rims for any rider support cases.

Returns of new, unridden product can be made within 60 Days of purchase. Refunds can only be issued to your original payment method. Shipping is non-refundable, except in cases where we have made a shipping error. We do not have an "exchange" process - simply return your item and place a new order for the alternate item.

Start your returns process of new, unridden product here: Make a Reserve Wheels Return.

We will not take returns on used or ridden products.

If you have any questions or need assistance, please contact us through this form. Whatever the problem, please let us know - our customer service staff will work with you until it's resolved.

Returns received after 60 days of the original order shipment date.

Returns received in used, damaged or worn condition.

Any special offers where terms state that sale is final.

No Returns or Credits for Items Shipped Internationally

Your order will ship out within 2 Business Days.

Standard shipping time within the continental US takes 5-10 business days.

Orders within the United States and Canada are shipped via UPS, DHL, or USPS. We currently do not ship outside of the United States.

For Continental United States, there is free shipping for orders $49.00 and more.

We gladly accept Visa, MasterCard, Discover, and American Express. If ordering from outside the United States or Canada, we may request a copy of your photo ID for verification purposes.